The Blogging Technician Providing useful info for all of you and myself


No More Comments

Due to comment spamming I have disabled all commenting functions of this blog. Sorry for any inconvenience to anyone who may read this blog for technical information. If you would like to contact me please use the contact form on the Computer Service Pros website found under the blogroll.


CSP is now a Affiliate

Once You Know, You Newegg


Bad News for System Builders

It appears as though the flooding in Thailand will bring with it not only humanitarian issues but also severe supply issues. I have just received two emails one from Western Digital and one from Newegg concerning supply shortages. This sounds as though there may be a rough couple of months for us small business' that make a living in this ever dynamic industry.


To Customer:

As some of you may already know, the recent flooding in Thailand has resulted in supply shortages of many hard drives. As a result, we have been limiting all hard drive purchases to one per customer and are listing all internal hard drives as loss leaders until further notice. We want to thank you for your continued support of the Newegg brand. As soon as we have any additional updates, we will let you know. Thank you.

Hideaki Kondo
Affiliate Marketing Manager

Western Digital:

In mid-October we temporarily suspended production at our two factories in Thailand, which have been inundated by floodwater, to protect our employees and our equipment and facilities. We manufacture approximately 60 percent of our hard drives in Thailand. With the greatest direct manufacturing exposure to the flooded areas, the impact on our business in the short term will be greater than to other HDD manufacturers.

In addition, many of our component suppliers have been impacted, leaving material for hard drive production considerably constrained. We are working with suppliers to assess the extent of their impact and help devise short- and long-term solutions. This is a complex and dynamic problem that will require extensive rebuilding for the Thai people and government, and bring unprecedented challenges to the HDD industry for multiple quarters.


Outlook .pst errors

If you are having problems launching outlook or if you receive an error regarding errors in your .pst (personal file folder) you can try to run ScanPST.exe and fix problems.

The program itself can be found in one of the following locations

  • local disk:\Program Files\Microsoft Office\OFFICE12
  • local disk:\Program Files\Common Files\System\Mapi\1033\
  • local disk:\Program Files\Common Files\System\Mapi\1033\NT
  • local disk:\Program Files\Common Files\System\MSMAPI\1033
  • local disk:\Program Files(x86)\Microsoft Office\Office12
  • local disk:\Program Files(x86)\Common Files\System\Mapi\1033\
  • local disk:\Program Files(x86)\Common Files\System\MSMAPI\1033

Once opened you can browse to your .pst file which is generally located in the following folder

  • local disk:\Documents and Settings\%user%\local settings\application data\microsoft\outlook            for XP
  • local disk:\Users\%user%\appdata\local\microsoft\outlook         for Vista/7

You then click repair and ScanPST.exe will begin a series of checks on your file. Once that is complete ScanPST.exe will ask if you want to create a backup of your file before you proceed with any repairs, give this a relavent file name and choose repair.


Categroy 5e pin-out Diagram











These are the standard pin outs for creating a category 5e (cat 5e) ethernet cable for use with wired 10/100/1000 networks.

*Unless you need to create a "cross-over" cable you would use the same standard A or B for both ends. Using A on one end and B on the other end is for creating a "cross-over" cable.


CSP is a proud member of the Acronis Reseller Program

Acronis True Image Home 2012


Increase IRP in Windows Registry

registry icon



If you are having a problem with an error stating "not enough server storage is available to process the command." you may have a value in the registry for irpstacksize that is too low here are the instructions on how to resolve this:

  1. Click Start and select Run
  2. Type regedit
  3. Expand the HKLM key to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
  4. Select the DWORD Value IRPStackSize and choose edit
  5. Input a Decimal Value between 15 and 48 (48 being more)

A Description of IRPStackSize from Microsoft:

The IRPStackSize parameter specifies the number of stack locations in I/O request packets (IRPs) that are used by Windows 2000 Server, by Windows Server 2003, and by Windows XP. You may have to increase this number for certain transports, for media access control (MAC) drivers, or for file system drivers. Each stack uses 36 bytes of memory for each receive buffer.





How to reset your windows 7 product key and re-activate

I have recently come across a situation in which a computer would not allow me to use the traditional methods of activating windows 7. Here is a method which worked for me.

1. Open an elevated command prompt. (click the start menu, click all programs, click accessories, right click command prompt and choose run as administrator.)

2. Now in the command prompt type: slmgr.vbs -ipk (your product key). *note do not include the parenthesis but do include the dashes in your key.

3. You will see a prompt stating your product key has been successfully changed.

4. In the command prompt type: slmgr.vbs -ato which will initialize the windows activation.

5. Once the activation is complete you will see a prompt notifying you whether this process was successful or encountered a problem.

If successful your product should now be activated and the little prompt at the bottom right will go away after a reboot.


CSP now a Gigabyte Reseller Partner

Computer Service Pros is now a registered Gigabyte Reseller Partner!



A Word About Gigabyte Motherboards:

Being a key player in a constantly changing market not only requires vision, dedication and ambition, but also an understanding of, and ability to meet, the demands of today's global customer.

For many years now, Gigabyte Technology has risen to this challenge and surpassed all expectations. As we enter to a new millennium, Gigabyte, a forward looking technology company, will be in a position to build upon its bread-and-butter business of motherboards, graphic cards, and expand its products and services into system platform and network communication. Thus, Gigabyte strives to become the most valuable provider of IT products in the world.



Edit the registry of a windows 7 computer that won’t boot

If you have ever made a registry change that has caused your system to no longer boot, or changed your password and forgot it :-(, then this post will help a lot. In this post I will go over how to edit the registry from your bootable media (i.e. windows 7 full install disc).

Follow these steps:

1. power on the system and press the key required to enter a boot menu (i.e. esc, f9, f10, f11, f12, or del)

2. insert your windows 7 cd and select your disc drive as the "boot from" option

3. you should now see a prompt to "press any key to boot from cd" press the spacebar

4. the next prompt you will see will allow you to select your "language", "time and currency settings", and "keyboard or input method". make your selection and click next








5. the next prompt you see will be the "install windows" screen giving you the option to "install windows" or to the lower left 2 other options "what to know before installing windows" and "repair your computer" you will select the option "repair your computer"








6. next you will see a screen asking how you would like to repair your version of windows. select the radio button "use recovery tool that can help fix problems starting windows". then choose your operating system (most will have only one) and choose next.








7. the following prompt will have several choices ranging from "startup repair" to "memory diagnostics" you will select the option for "command prompt". this will open a command prompt window.













8. in the command prompt type "regedit" and press enter. this will open the registry editor.









10. now click "File" and choose "Load Hive"

11. determine the database file that contains the registry hive you want to edit:

  • HKEY_LOCAL_MACHINE \SAM = %windir%\system32\config\SAM
  • HKEY_LOCAL_MACHINE \SYSTEM = %windir%\system32\config\SYSTEM
  • HKEY_LOCAL_MACHINE \SOFTWARE = %windir%\system32\config\SOFTWARE
  • HKEY_USERS \.Default = %windir%\system32\config\DEFAULT
  • HKEY_CURRENT_USER = %userprofile%\ntuser.dat

12. select the file you wish to edit and click open. (in the case of enabling the built-in administrator account you will select the SAM file.)

13. you will now be prompted to input a name, this is only a name for the key just enter something like test or offline. nothing specific is required.

14. now navigate to HKEY_LOCAL_MACHINE\%yourkeyname%\SAM\Domains\Accounts\Users\

15. make note of the first key name

16. open the "names" subkey

17. choose "administrator"

18. edit the F position of the "binary value"

19. when you see the binary data notice the "0038" position starts with 11 if the account is disabled and 10 if the account is already enabled (if the account is already enabled you will unfortunately be out of luck 🙁 using this method). if the value is 11 click before the 1 and press delete. now enter 10 and click "Ok".

20. now on the hive tree select "yourkeyname" and open "File" then select "Unload Hive"

21. reboot the computer and you should now see an additional login account for the Administrator.

22. Choose the Administrator account. Login and navigate to the control panel, select user accounts, choose the locked account and select "remove password" once you reboot you should be able to login to your account which you were previously locked out of.

Good Luck.